Payment Policy

1. Accepted Payment Modes

Right now, RootsYra Herbal Hair Oil supports online payment through Razorpay and Cash on Delivery. Online payment options may include UPI, cards, net banking, wallets, or other methods supported by the payment gateway at checkout.

2. Online Payments

Online payments are processed through a secure third-party payment gateway. Your order may be confirmed only after successful payment authorization and verification.

If an online payment fails, is cancelled, or cannot be verified, the order may not be processed. You may place the order again or contact us for assistance.

3. Cash on Delivery

For Cash on Delivery orders, payment must be made at the time of delivery. We may contact you to verify the order before dispatch.

4. Payment Not Received

If the amount is debited from your bank account but we do not receive payment confirmation, you may need to submit proof from your bank or payment provider so we can check the transaction with the gateway.

5. Online Refund Timeline

Approved online payment refund timelines are 6-7 days and may also depend on your bank, card issuer, UPI provider, wallet, or payment gateway.

6. Contact

For payment support, contact us at rootsyraherbaloil@gmail.com, info@rootsyra.co.in, or +91-7456900513.