Terms & Conditions

1. Introduction

These Terms & Conditions apply when you access the Rootsyra website, create an account, place an order, or use services available through the website.

2. About Rootsyra

Rootsyra is the brand name used for Rootsyra Herbal Hair Oil. Legal entity, marketer, and registered address details are Kalyanpur, dhanoli Agra 282001.

3. Eligibility

By using this website, you confirm that you are legally capable of entering into a purchase or are using the website with appropriate consent and supervision.

4. Product Information

Rootsyra Herbal Hair Oil is a herbal hair and scalp-care oil for external use. Product descriptions, images, pricing, offers, net quantity, and availability may be updated from time to time.

The complete verified ingredient list, batch details, manufacturing details, shelf-life information, and label declarations must be confirmed by the business owner before commercial scale-up.

5. Product Usage

Use the product only as directed on the website and final product label. Perform a patch test before first use, avoid contact with eyes, and discontinue use if irritation or an adverse reaction occurs.

6. Individual Results

Many users have shared positive experiences, but Rootsyra does not guarantee specific hair-growth, hair-fall, dandruff, or scalp outcomes. Individual results vary.

Rootsyra Herbal Hair Oil is not intended to diagnose, treat, cure, or prevent any disease.

7. Pricing

Prices are displayed in Indian Rupees (INR). Product prices, discounts, taxes, shipping charges, COD fees, and final payable totals will be shown during checkout wherever applicable.

8. Orders

Orders are subject to acceptance, payment confirmation where applicable, product availability, fraud checks, and delivery serviceability.

We may contact you to verify incomplete or unclear order details before dispatch.

9. Payment

The website supports online payment through Razorpay and Cash on Delivery. Online payments are processed by the payment gateway according to its own terms and policies.

Rootsyra does not store full card details on its own servers.

10. Shipping

Shipping timelines, charges, serviceability, tracking, delivery delays, and failed delivery handling are outlined in our Shipping Policy. We strive to process and deliver orders as quickly as possible, subject to courier partner availability and delivery location.

11. Delivery

You are responsible for providing a complete and accurate delivery address, PIN code, phone number, and availability for delivery attempts.

12. Returns and Refunds

Returns, replacements, and refunds are handled according to the Return & Refund Policy. Opened or used cosmetic/personal-care products may have return restrictions, subject to applicable consumer law.

13. Product Availability

Product availability may change without prior notice. If an order cannot be fulfilled, we may cancel the order and initiate any applicable refund.

14. User Responsibilities

You agree to provide accurate account, order, address, and contact information and to use the website only for lawful purposes.

15. Reviews and Testimonials

Reviews and testimonials, if submitted or displayed, should reflect real experiences. They must not include false, misleading, abusive, or unlawful content.

Testimonials represent individual experiences and do not guarantee future results.

16. Intellectual Property

Website text, product images, logos, graphics, layout, and brand assets belong to Rootsyra or their respective owners and may not be copied or commercially used without permission.

17. Website Use

You must not misuse the website, attempt unauthorized access, interfere with security, scrape content at scale, submit false information, or use the website for unlawful activity.

18. Third-Party Links and Services

The website may use or link to third-party services such as payment gateways, analytics providers, delivery partners, or authentication providers. Their services are governed by their own terms and policies.

19. Limitation of Liability

To the extent permitted by applicable law, Rootsyra is not responsible for indirect or consequential losses arising from website use, courier delays, third-party service issues, or product misuse. This does not limit consumer rights that cannot legally be excluded.

20. Changes to Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with the latest revision date.

21. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the competent courts in India, in accordance with applicable consumer protection laws.

22. Contact Information

For questions about these terms, contact us at rootsyraherbaloil@gmail.com, info@rootsyra.co.in, or +91-7456900513.